THIS PAGE CONTAINS OUR POLICIES
We secure our customers’ personal information as our highest priority. We understand that every time a customer provides us with their credit card and other sensitive, personally identifying information, they trust that we will protect it — and this policy is designed to ensure that this trust is not misplaced.
We utilize a 3D-secure/Verified-by-VISA PCI compliant payment processor who is responsible for collecting and transmitting all sensitive payment information. By meeting the Payment Card Industry's rigorous data security standards (PCI DSS v1.2), your payment information is tightly secured, and only transmitted to VISA through an encrypted, SSL (Secure Socket Layer) connection. We do not collect or store any of your payment details, as this is handled by our PCI compliant payment processor. We only keep the email and addresses so we can fulfill the orders and communicate with our customers. We have chosen our payment processor carefully, having reviewed their security mechanisms and practices, we know that your personal information is handled with the utmost care and security. Please feel free to contact us should you have any questions or concerns.
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries or fulfill orders.
Use of Information
When Placing an order
When placing an order payment information is passed directly to the credit card processor and bank bypassing our servers. We only store the addresses and emails in order to fulfill orders and communicate with our customers. Such information is naturally also passed to the credit card processor for billing and security purposes. Information is never passed intentially to any other third parties.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Problems or questions
The products we sell are all manufactured in Europe and the U.S. under strict conditions and are all legitimate licensed legal products made by giant established licensed pharmaceutical companies. We have a 100% customer satisfaction policy. In case you are not 100% satisfied with the product you receive, please contact us for a refund.
You the customer are our greatest asset. We value our customers, and in fact our customers are our best ambassadors and the reason we have so many customers from around the globe. We have been in business for 7 years and most of our customers are repeating customers for years.
Please always contact within any enquiry you have. We usually reply within just a couple of hours, though rarely it may take up to 24-36 hours. We are working 7 days a week including weekends and holidays.
Feel free to contact us through the site regarding any issue you may have!
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